Manchester bus franchising

[Mrboo]

RE: Manchester bus franchising

(23/02/2023 21:52)Mayneway Wrote:  What absolute rubbish.
I didn’t predict anything I was tipped off by a TFGM employee that they were so far behind with planning and recruiting etc that would most likely get pushed back a few years - it could still happen. As far as I’m aware they still haven’t recruited any additional staff like revenue protection and customer service advisors etc.

I don’t know when you last visited Manchester City centre but I’ve spent the day sat in horrendous traffic all day because TFGM allow contractors to carry out 3 separate sets of roadworks around the city centre causing absolute chaos. These same people will be responsible for the bus network in the near future.
Come and experience things before they change and then tell me TFGM will do a super job!

TFGM don't have to rush getting additional staff like revenue protection and customer service advisors as it only Bolton and Wigan. They could just use an outside team for revenue protection like TIL . and what customer service advisors. London does not have this. Now they do have network officers but does Manchester need people in yellow vans dealing with issues as it could be like it is today with companies looking after their own issues?