British Airways

[SNL 824]

RE: British Airways
LHR totally f***** up today, due to BA incompetence. We landed at 3pm from Bangalore . Eventually arrived at remote T5 B gate at 5.30pm. 2 and a half hours to go half a mile and then wait again for a bus to the terminal. We were told it was because outbound flights couldn't leave gates because they were awaiting deicing. However when we reached, the terminal all european and domestic flights had been cancelled, effectlively blocking all T5 gates. Baggage hall was a mess with no BA staff anywhere in sight. Bags were just coming out on random belts. BA announced that they were no longer taking rebookings for cancelled flights. Ie F*** off and die, if you have a BA ticket for a cancelled flight you're on your own.

I regularly fly through Zurich during the winter. The amount of snow at LHR today would result in maximum 10-15 min delays at Zurich. Yet BA just shut everything down resulting in mass chaos for thouands. BA you are pathetic!