Impera Bus & Coach

[Busman Buses]

RE: Impera Bus & Coach

(17/03/2013 17:44)wirralbus Wrote:  

(17/03/2013 12:58)Busman Buses Wrote:  

(03/03/2013 13:02)msteens Wrote:  411 that we have registered is the same as the daytime 411

We live in a land of confusion By Day 411 Arriva by Night 411 Impera and you wonder why passengers ask so called stupid questions. This is a prime example of why we need London Style Contracts. Playing with routes even before they have started messing with timings so many times.... Sorry but I for one will give the bus the big NO NO until somebody steps in and stops this messing arround. A rule that you only change once every 6 months will be a starter for 10 a 100 out of 100 would be London Style Routes.

Busmans Buses i can not see any confusion here , the bus apart from one road in Birkenhead is identical , I know that the ITA's are a bit wary of going down the london style system for fear of litigation , the ITA's also need the big companis on side on this otherwise it could just blow up in there faces.

So no confusion then... Impera fares are not the same as Arriva, Arriva Day Tickets are not valid on the Impera 411.... So how can a passenger a bog stanard passenger who looks at the front sees 411 and then gets on and is confused when the fare is cheaper... Next day he gets on Arriva and wonders why he has to pay a higher fare again.... His other half Mrs Bloggs has been told she must pay as they do not accept Arriva Tickets...

It's easy to be in the know and say it's fine but if your a plain Jane who just looks at the number or a person new to the area it's so confusing. Now prehaps Wirral Bus you can see the problem passengers face..... Drivers on Impera and Arriva probably think to themselves Muppet can't tell us appart but if you put the same route number on a different operator it becomes confusing.