Arriva North West - St Helens Depot

[turbo777]

RE: Arriva North West - St Helens Depot
Has there been any passenger consultation/survey on the 10/10A route?
Has the drivers are the staff on the frontline is there a forum in place within the company where issues such has overcrowding can be raised & solutions can be debated? Only then with all the facts can the right decisions on how best to proceed be made.
Are the ticket machines fitted with GPS? If so that could some how be used to regulate and even out the gaps in the service, they use such a technique in London on the 73 Victoria-Stoke Newington. Why can't it be applied here? Maybe it will not be feasable but like any other company Arriva have a duty to its customers & it's staff to constantly look at how it can do things better. Companies these days have to be dynamic.