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Complaints to Arriva
RE: Complaints to Arriva
(01/03/2015 08:42)Enviro400 Wrote:  Having set up systems similar to this, it is probably so that when the call handler recieves the call, they know which area they're dealing with and can act accordingly

Basically so the call handler dosen't have to ask the caller which area thier calling from as it might frustrate him/her even more Smile
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Messages In This Thread
Complaints to Arriva - cx04axy - 27/02/2015, 21:39
RE: Complaints to Arriva - Barney - 27/02/2015, 22:18
RE: Complaints to Arriva - R879 HRF - 27/02/2015, 22:19
RE: Complaints to Arriva - Mayneway - 27/02/2015, 22:47
RE: Complaints to Arriva - cx04axy - 28/02/2015, 23:00
RE: Complaints to Arriva - Mayneway - 01/03/2015, 08:40
RE: Complaints to Arriva - E400 - 01/03/2015, 08:42
RE: Complaints to Arriva - Mayneway - 01/03/2015 08:54
RE: Complaints to Arriva - kuyoyo - 01/03/2015, 13:07
RE: Complaints to Arriva - cx04axy - 01/03/2015, 11:57
RE: Complaints to Arriva - wirralbus - 01/03/2015, 13:11



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