Stagecoach Manchester

[Mayneway]

RE: Stagecoach Manchester and Wigan

(27/11/2015 00:51)T42 PVM Wrote:  Looking at this point i think First have hit the nail in the head by introducing Change Vouchers, Am all for that and i think every company should adopt a Policy along these lines

In 99% of instances from what I've seen on first services the change vouchers seem to work ok but I've witnessed a couple of incidents where passengers have been unhappy when they have been issues with them and things have become confrontational.
I've also witnessed somebody pulling over a bus simply to try and change his voucher - he wasn't even wanting to travel lol.

Having said that it always seemed to work well in Preston (not sure if they still do it), but with First it's a fairly new concept so a lot of people don't realise it's even in place. I just wonder if it's actually reduced getting on and trying to pay with large notes.